Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. ", A verified traveler stayed at Harborside Inn Of Boston, : (Save changes and close the date picker. Old Navy - Paseo del Carmen Shopping Mall. While buying your ticket online, a list of hotels where pick-up is available will be displayed. It is important to bear in mind that most of our activities need constant physical efforts. We can provide it to you if you have your purchase receipt. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Is the discount for Quintana Roo residents valid throughout the year? and was unfortunately put in a bed with 2 queens. What is the maximum number of people allowed on the vehicle? *MSI only with participating cards (banks) issued in Mexico. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. No, our Park tickets are not exchangeable for other products. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. What happens if I forgot my download code? We had a great time. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Do I have to reserve for a specific date? We had zero issues with arrival. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. How do I open the ZIP file when I download multiple photographs? If you visited our Xcaret Hotels: fotohoteles@xcaret.com Privacy Terms. Each park has its own price for the photos pass. What should I do? Yes, you can access to the park with baby food, infant formula, etc. Can I submit my purchase confirmation on my phone and/or tablet? Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Fully refundable Reserve now, pay when you stay. 450 Summer Street, Boston, MA, 02210. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. Yes the resort is beautiful and access to the parks is great. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Casa del Patrn - The joy and culinary richness of Mexico will multiply with its offer of spaces and restaurants. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. Zipcode 77500. In case of foreigners living in Quintana Roo, FM2 and FM3. Yes. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. Yes, it is valid all year but is subject to change without notice. per night. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. They are encoded directly from cameras with high resolution. Doubletree by Hilton Nashua : 2 Somerset Pkwy. You can download as many times as you need to while the code is valid. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. The best of a home combined with the best of a hotel. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Restrictions apply. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). Months without interest, only with major participating bank cards issued in Mexico. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. and that option in not available via online purchase. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Omni Boston Hotel at the Seaport. Learn all the information in our Privacy Notice. What kinds of clothes and shoes shall I wear? The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. Official ID of the visitor on the reservation (original). If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Children under 4 years free. Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Underground River Rafts of 580 yards paddling with special hand paddles. If you visited our Parks: foto@xcaret.com I have sent multiple difference emails requesting assistance with no response. The discounts are applied automatically by our system according to the date of visit. What is the minimum/maximum weight allowed on zip-lines? Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . Can I participate in an activity more than once? If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. Re: Xcaret: photo pass worth it? He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. By continuing to browse the site, you agree to the use of cookies. This hotel features a rooftop terrace and a bar/lounge. $159. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. Is there any type of refund and/or cancellation. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Do you have scooters on rent inside the park? (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. This hotel features a restaurant, a gym, and a bar/lounge. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Some activities call for physical strength. This hotel features a restaurant, a 24-hour gym, and a bar/lounge. HOTEL XCARET ARTE. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. How can I find out if there is a pick-up service at the hotel where I'm staying? Free WiFi in public areas, a library, and express check-in are available at this hotel. I really had no idea of how to use them. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Can I pay with credit card or debit card of a person not included in the visit? Free Cancellation. Are the downloaded files of high quality? The download code is valid for 30 calendar days from the date of purchase. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. Remember that cancellations are managed by the terms and conditions of the cancellation policy. It is essential to arrive 15 minutes before the time of pick-up. Taxes and fees that are shown are estimates only. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Tripadvisor performs checks on reviews. Take advantage of the business center and free WiFi in public areas. Who can I notify if I have special dietary requirements? Packages and Xperience Passports cannot be cancelled and will not be refunded. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. Each photo downloaded is a JPG file, and the videos are MP4. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. At what time can I call customer service? Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). 2.- A list of the albums that are included in your package will be displayed. You need to confirm your age by showing a valid ID card. The minimum age allowed in Xplor Fuego is five years old. In our venues, life merges with art. We can provide it to you if you have your purchase receipt. Enjoy truly special moments of fun and relaxation with the . This is my happy place, my own personal paradise. By Prices are the average nightly price provided by our partners and may not include all taxes and fees. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. What types of files are the photos that are downloaded? A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. The time will depend on the location of your hotel, so we cant give you an exact time. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends."
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