It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. Kenmore/LG are aware of it and they need to replace these units! Model 795.7133.410. Sears could not get tech out until July 19. This is definitely not fair to the consumer for this company to steal our money. I then replaced water filter and air filter thing maybe a sensor tripped. Share the good news, like us, and tweet. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. This was purchased about 4 or 5 years ago. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. Had repair man come to my home which told me that we have a Big Freeon leak. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. I then called Sears. There has been multiple recalls, lawsuits etc for years. Our fridge was no longer cooling on October 22. 795.72493.611 was the model number. Aug 16, 2019. We tried cleaning the coils and is still didn't work. Service terrible. Diagnosed with failed sealed system and compressor. I bought my Kenmore elite model 795.75043 last November 2018. Any help would be appreciated. I have thrown more food away in the past year, limping this thing along. My fridge still had all the plastic on all the drawers as it had not been used. The fridge is just 6 months old, still under LG warranty. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. Compatible Model Numbers: Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S, 3 Pack - Fresh. Id love my money back . I too purchased a kenmore elite model 795.740!! One even went so far as to say they wouldnt touch it with a 10 foot pole! They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. We have been without a fridge now since then as the Sears Repair . How ever it is now useless. (4 The defect CODE shows on the Refrigerator and Freezer Display. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. Replaced compressor and faulty wiring. Yesterday it stop cooling altogether. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. I have always had GE Products. Always have trouble with the icemaker fill tube heater. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. This item should have been recalled. Right out of the box the microwave was broken. April 7, 2003. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. stop producing cold. Serial #811kr00668. The refrigerator and freeze just stopped working. You'll find it at . Emergency electricity shut off, food spoiled. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. The product stopped cooling on April 9, 2020. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. Take note of the following facts about the Kenmore elite . Wish everyone have your issue resolved as easy as mine. What??? Terrible service and cost from Sears. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. We purchased our Kenmore Elite 7/18. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Our 4 1/2 year old Kenmore Elite just stopped working. Is this covered under the recall? Compact Refrigerator - Silver. LG said it is not under recall. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. I notice this is only for the 3-door models. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. Compressor is LG model 72053 301B0434. He used to work for LG and he refuses to see their clients as they never pay. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. Last year (5/18) we had to replace the compressor and condenser. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Production date says 2019.05. Somebody should be held accountable as many people have said. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. I need to prove this is a larger issue then just me! Step 6: Finish Up. Its frustrating because the English of the people we spoke with is not very good. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. A: Your Kenmore refrigerator should still work. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. However, a technician never showed up. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. $1,000.00 to repair (paid $2,500 for the refridgerator). Either way it is bad business practice and the consumer needs relief. later it failed. This is unacceptable! Used it 3 years. ft. 2-Door Compact Refrigerator - Stainless Steel. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Our appointment time was between 1pm and 5pm. Plus I lost 250.00 worth of food. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. I would love to join in the future lawsuit!! In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. ENERGY STAR. This is how we found out that the fridge quit working. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! Compact Refrigerator. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! To repair will be over 1200. Purchased Dec. 2019. American Home Shield will not cover either because should be under warranty. Ordered it and another week until the origional repair guy came back and replaced the condensor. I am aware of the Class Action lawsuit against LG for the defect in the compressor. For more information on recalled products, visit www.recalls.gov. Compressor went out. Wrong color than advertised, and won't keep ice-cream cold. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. Last compressor just Friday, 8/9/19. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. Kenmore Refrigerator Compressor Buzzing - What to Do. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Cost is around $1300.00, This is BS, anyone with suggestions. He had nothing on his truck. Called LG back to see if they would compensate the labor costs based on the age of the device. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. We purchased an LG refrigerator in November, 2018. It is now 5th year, and I give up. Compress and Board bad and air filter is difficult to replace. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. Original review: Jan. 19, 2023. I was never notified about them class action suit against them but fully intend to look into it. We contacted Sears and were told that we had to call LG. We purchased the seers home warranty and that has been a complete fiasco as well. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Do not by any Kenmore appliances as they are cheap junk now. Model #795.71314.313. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. Talked to 5 different repair men. I called local repairmen but they said only Sears can fix it under warranty. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Still may 9th. Sign me up for a class action lawsuit. I currently have Mainteance agreement and they have failed to repair my refrigerator. There is a class action lawsuit inquiry that everyone needs to sign up for. How do I get added to the list? Service Tech did not show. They got us any way you look at it. In addition, I lost approximately $200 (or more) in food. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. This 10 day wait was supposed to be and "expedited" appointment. Would take 2 weeks and parts would be shipped to my home. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. No more sears for.me!! I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. I wasted three hours calling Sears and affiliates to schedule service tech. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. 99. . Thanks Debra Sapp. I have an appointment today but just got a call from the technician that he is delayed and may not come. I plan to visit the vendor an see if they can produce a copy for me. In the past every appliance, tools came from Sears. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. I purchased a refrigerator in 2018 it stop working I have to.pay for labor over 600 dollars. 2015 Kenmore Elite Model 795.72483.410. He said that's just the way they sound. In addition, I lost approximately $200 or more in food. Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. The seller bought in 2014 and compressor is still under warranty. GREEDY SAPS! Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. They should have notified their customers of the recall and replaced the compressor. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. $1200.00 was original estimate. Not covered under the warranty which is good for 1 year. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. Sears said sorry, no warranty. 4 1/2 years later the compressor went out. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. And its sounds like its going to be not cheap to fix it! On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. I said no way, I PAID for that feature and how could they tell me sorry? They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. Scam, unauthorized charges, rip off, defective product, poor service. Sears should be held responsible for all costs to repair this fridge. Was told the compressor overheated & refrigerant leaked out. Compact Refrigerator - Stainless Steel. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Be the first one to find this review helpful. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. So disappointed in this product! OR BETTER YET REPLACE THE DARN THING. For what we paid for it I figured we would get a lot of years out of it. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. IT IS ONLY 4-5 YRS OLD. They make em pretty and fancy looking like the high ticket appliances, but they are junk. According to plaintiffs, the problem stems from a defective linear compressor. Bought a package sunday special. 1. Ridiculous!!! I remember when American made fridges lasted for many decade, and are still running today. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. Lost all our food. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. That is absurd the fridge is almost new. Not expectable. He told me to go out and purchase a new fridge. 4.6 4.6 out of 5 stars (39) $9.99 $ 9. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. Last month June 2019 our freezer stopped working. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. Ringing endorsement for buying a LG fridge aint it? I guess the code it for the freezer a defrost sensor. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. Anybody looking to buy an LG or Kenmore refrigerator please look online at the class action lawsuits against . Service center in Philippines was awful. Woke up today to find ice maker leaking. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? Unbelievable! Sears tech just came out - I could literally copy and paste the response made by martin polland. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . They should not continue to sell this junk. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. LFX 289685/00 April of 2019. We went on vacation and came back only to have to through out all our food. I haven't been able to find my receipt or extended warranty. My daughter bought a Bottom Freezer Refrigerator 12/2017. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. This mode is navigated by pressing two buttons on the display panel. It may be the condenser, which should be covered. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. Compressor runs non stop. Since then it has been a down hill spiral with so many problems. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Looks like another class action lawsuit is needed for these Kenmore refrigerators. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. I went thru cleaning vents in back, resetting Refrig per instructions. All lights work, water dispenser works, but not cold. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. I have thrown more food away in the past year, limping this thing along. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. This is ridiculous especially seeing that they have known about these compressors for quite awhile! Model Number: 21Cu.Ft. It was under warrantee with Sears. He told me to join the lawsuit and get my money back for the LG fridge. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . Same thing, if working, it would be 24-48 hours. Horrible customer service. Now I have to wait another WEEK before this gets resolved. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. He informed me that while the part was free, it would be $705 for the repair to be made. So far 2 1/2 weeks without refrigerator. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . 2. I called Sears and they said they have to fix everything it could be before they would replace compressor!! 5 years ago from Sears. car will still probably make the trip, only use $10 in gas . I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. The whole inside of the bottom freezer draw forms a layer of ice. SAME STORY! Simply outrageous will never by LG anything again. Im all for legal action against them both. A compressor is the central component in any refrigeration unit, whether it be the the refrigerator in your kitchen or your automobile's air conditioning. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. I was trying to get a expedited dispatch. My issue is the machine will not stop running and its making a grinding noise. All have failed except oven. We need another lawsuit but apparently LG has filed bankruptcy. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Our service tech from a local LG company is baffeled. Did I mention all the food is lost. If so, please add me. No one ever did. Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. repair company is saying that even that may not fix the unit as it may need a compressor. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Kenmore kept saying Warranty and I kept saying Recall. My husband can't fix it. Sears products and LG as gone down hill. Then they kept switching me from one department to another without resolution. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well.