Even the store manager was unaware that flu shot hours were limited! I did in multiple. It's unbelievably immoral and despicable! Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Hello ********* You've lost sight of customer service. Submit a complaint and get your issue resolved. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Digital coupons only STINK! " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Thank you. The business became a success, and by 1928 there were 125 stores established. Now if they didn't want something substituted or out of stocked then don't $#*! As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. I am so disappointedthat the storewould sell something like this. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Is this your company? Team Leader Review. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. I explained exactly as above and as she is my child - its really no ones business. Tip for consumers:Please be nice to the people that serve you. Help even if you are not a cashier, you work for GetGo! They have become more of a supermarket police force bordering on the ridiculous. Working for curbside sucked. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Giant Eagle Company. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. So this made me wonder why a team member even recommended I do this to begin with. Giant Eagle Company. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Nov 25, 2022, 12:13 PM PST BBB Business Profiles generally cover a three-year reporting period. I love Giant Eagle Curbside Pickup. Even the cheapest of car wash. 3. A guy with a strange accent was very rude and started to yell at me. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Author: Pittsburgh, Pennsylvania. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. The program was launched at 34 locations in 2021. and come shop your damn groceries yourself and $#*! It's already been renovated so I guess bringing back products that are no longer sold. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Here clients can delve deep into delicious meals, and taste. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. For that, Im lucky! I ordered my food and got my receipt. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I always pump 30 gallons of fuel (their limit for a perks redemption). States they care about work-home balance Pro diversity culture No, it is too hard for them to comprehend. This is not acceptable. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Browse; Login . She still refused. ADDITIONAL LINKS In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Giant Eagle's meat is also a better variety than other stores. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Thank you. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Shame on your company.I will never shop there again, your stores always were less than desirable. Excellent Customer service. Our partners at the Trib said the move has Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. So I did this time. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Flu shots are only available from 10a-6p. I want to come back. The other guy behind counter was rude also. I asked that they contact me and one customer service representative never even filed the complaint. I purchased chicken salad Giant Eagle last night, 9-28-18. Depending on your role and location, you might qualify for all or some of the following benefits. Terrible customer service. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. show of laziness coming from the higher ups. Complaints: Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Giant Eagle has extremely terrible customer service. 8% of Giant Eagle employees are Hispanic or Latino. Some of my articles are about CX (customer experience) and leadership. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Its unbelievably immoral and despicable! Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . code: [protected] [protected]. Put prices on product instead of bar code or make sure bar code is right. I let her know I have health issues so can't wear one. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. And bugs. Time: 1:28 Most customers were really nice and then there were some that you just lose faith in humanity from. 54% of Giant Eagle employees are women, while 46% are men. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. 228 in Cranberry Township PA (the one by Target not out toward Mars). If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Need a loyalty card to self check out 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. AND i understand some giant eagle's are charging for those bags! For your reference, details of the offer I reviewed appear below. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. My husband and I tried to eat it but ended up throwing most of it away. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. This person was watching everyone in the line as if they were stealing. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. So I have called repeatedly and was told the discount would be added, but it never has been. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Reviews There are no reviews yet. Awful. This complaint was posted by a verified customer. I have proof in black-and-white. Desired outcome: That's just plain irresponsible and rude. Early History. No everyone lives their life online. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. It's not hard to be a decent human being. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: To the point when the customers would just straight up insult the shoppers. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Like im bothe ring you!
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