But I could not overlook the bed bugs. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Lift up each headboard an lay it on the bed. close to everything i needed to go to. Weird. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Server was very nice as well. Expedia, Inc. is not responsible for content on external Web sites. If we find any, we delete them and, if necessary, take action against whoever is responsible. On Mar 24 2011 Well. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Copyright 19962023 I love the quiet calm vibe. I then contacted the BBB. Rooms were clean and comfortable This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Guests can work out in the on-site fitness center or indoor pool. I have never received such terrible treatment in my life!! Staff was very nice and helpful, beautiful rooms and location! On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. When I checked in I paid in advance for a one week stay at a special winter rate. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. If you stayed at this property through Booking.com, you can write a review. when there are so many other options, close by, we will not be staying here again. 78 out of 2735 reviews" ". Only a customer who booked through Booking.com and stayed at a specific property can write a review. See More Rooms & Suites 01 / 09 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. All cribs and extra beds are subject to availability. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Its an older hotel, but its clean and the free breakfast makes it a must stay. Something went wrong please try again later. A chef was available to make made to order eggs/omelets! Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. One of the best places I have ever stayed. Nobody likes that thought," Freeland said. We all have bed bug bites all over us and they are very uncomfortable! Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Room 238 had bedbugs. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. It is my hope that you see fit to give us a second chance to win your valuable business back. Check under the box spring. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Breakfast staff not so hospitable. Pet-friendly rooms are also available. We even got an upgrade to our room witch was AWESOME!!! All of which have experienced no problems. Frequent visitors over many years and always pleased. 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). The following reports are from third party sources. Management doesn't seem to care much. Breakfast was above expectations, and the restaurant was on point. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Such a treat! - Terms of use - Privacy - Disclaimer. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The number of extra beds and cribs allowed depends on the option you choose. To edit a review youve already submitted, contact our Customer Service team. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please note that a deposit fee is charged per night at this property. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Please see our partners for more details. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Lock in the lowest price from these sites. But this would have been bearable had the staff not been downright snotty and rude. It is a very nice and reasonably priced Hotel. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Sincerely, John Wilkins/Owner. (Click on the Red Icon to view detailed bed bug reports.) 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Oh, & rooms were almost sound proof! I then contacted the BBB. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. You can only leave a review within 28 days after check-out. That's how we know our reviews come from real guests who have stayed at the property. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! All rights reserved. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Youll never stay anywhere like for the price. Want a great night's sleep? COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. After their trip, guests tell us about their stay. Booking not found double-check your booking number and PIN then try again. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates So what can you do to guard against bringing these bugs home with you the next time you travel? Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Wonderful. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. The bathroom had poop on the toilet when we checked in. Rooms hallways ,pool area, dinning area. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Tripadvisor performs checks on reviews. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. We do allow pets and have a designated area for pet friendly rooms. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Please enter the dates of your stay and check what conditions apply to your preferred room. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. If the staff was better, the hotel would be an excellent place to stay. But this would have been bearable had the staff not been downright snotty and rude. This is definitely going to be our go to when spending a night in the Springs. I really didn't know about bed bugs at the time. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Grill/BBQ, Open for: This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Staff was amazingly friendly. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I would recommend it if you can handle the unfriendliness of the staff. I liked the amazing breakfast! Steakhouse, Please note that all Special Requests are subject to availability and additional charges may apply. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. We have more than 70 million property reviews, all from real, verified guests. Very condescending when protocol had changed since last time we stayed. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. We will definitely stay here again if we are in the area! I never swim with my kids because I hate cold water and was able to swim with them for hours. Your contribution should be yours. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Welcome to our newly updated hotel. Thanks! Breakfast was okay, but servers were nice. Service was excellent and employees were here helpful and friendly. American, language, whether its just a rating or contains comments as well, etc.). Good inexpensive place to stay with a very good staff. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. We checked into the hotel and the person at the counter was very friendly and personable. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. All rights reserved. Service was amazingly efficient. Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Check your selected option for more info. Sincerely, John Wilkins/Owner. I was not told that the rooms all along the hallway we being renovated. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. I would not choose this location again on futre trips. Select dates to see this property's availability and prices, Food: For convenience, each room includes a refrigerator and a microwave. Building itself is beautiful. Please enter a valid email address. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. They are also responsible for the costs associated with eradicating the unit of the pests. Prices for cribs and extra beds aren't included in the total price. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Lamp didnt have lightbulb. Its a bit old and outdated, the rooms were a bit dusty. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . easy access to the freeway. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. This is not a rash, these are bites! Lock in the lowest price from these sites. I liked the layout for the bathroom area. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Ideally, we'd publish every review we get, positive and negative. This lets us know our reviews come from real guests like you. Excellent breakfast. Great breakfast, great staff , overall a great experience. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Staff was really helpful and friendly. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The only way to leave a review is to first make a booking. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. All rights reserved. Owner quickly gave full 11day-scheduled refund without checking the room for himself. The Academy Hotel 8110 N. Academy Blvd. (Click on the Red Icon to view detailed bed bug reports. We've sent you an email so you can confirm your subscription. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The check-in was fast and easy. Is the indoor pool heated all year round? Oh, & rooms were almost sound proof! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. 96 out of 2735 reviews" ", Rating 2 - Terrible. Get exclusive access to members-only deals by email. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Please dont include personal, political, ethical, or religious commentary. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. Basically got one night free with purchase of one night compared to other Hotels in same area. The indoor pool was great, the bed's were comfortable. It's a two bed room. Contributions should be travel related. Yeah right! It is my hope that you see fit to give us a second chance to win your valuable business back. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. <[emailprotected]edbugregistry.com>. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Wish there was a hot tub for the grownups but no biggie. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Basically got one night free with purchase of one night compared to other Hotels in same area. Made beds, replaced towels and amenities. I really didn't know about bed bugs at the time. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I really didn't know about bed bugs at the time. I always enjoy staying here! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Location off highway was amazingly easy. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. 714 out of 2735 reviews" ", Rating 6 - Okay. But the complaints stop there. Breakfast, Free WiFi and a daily hot breakfast with omelets and waffles is included. Great place to stay, great location and awesome breakfast!! They also have very strict protocol on handling complaints such as this. Overall the hotel was very nice as was the experience. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. There is nothing classy about the way this staff treats it's guests. Reserved 2 rooms, 1 king & 2 queens. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. There is nothing classy about the way this staff treats it's guests. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Please see our partners for more details. Booked this on a major travel site for an incredibly low price. NEVER again! Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Its the best place we have ever stayed. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. "Before I even bring my bags into an into a hotel room at all. They'll have to be paid for separately during your stay. Service was amazingly efficient. The hotel is clean, the pool is great, and all the little extras make it a great place for families. The bathroom had poop on the toilet when we checked in. more. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Front desk amazing. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The property was run down and the room was awkward and small, especially the bathroom. Is there a laundry facility in the hotel? On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. For the money, this hotel was beyond worth it. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. The following reports are from third party sources. This hotel was highly-rated for its very comfy beds. Such a treat! Staff was friendly. Clean and friendly staff room look as if they have been updated. Taxes and fees that are shown are estimates only. Beautiful property! For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. 1602 out of 2735 reviews" ", Rating 8 - Good. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Also the heater in my room didnt work I had to use a portable heater to heat the room. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Yeah right! Exterminators recommend we use the acronym S.L.E.E.P. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Called back immediately to report and the GM called back fe. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Certain services and amenities may be reduced or unavailable as a result. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. I would recommend it if you can handle the unfriendliness of the staff. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. All of which have experienced no problems. This material may not be published, broadcast, rewritten, or redistributed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Disliked: Cleanliness, amenities, property conditions & facilities. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 The facility was a great experience for the modest price., They have a wonderful breakfast bar. Loved the breakfast! Food was outstanding! When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. This service may contain translations powered by Google. We all have bed bug bites all over us and they are very uncomfortable! Our room was clean and stocked. The atrium for the hotel is beautiful. Reserved 2 rooms, 1 king & 2 queens. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Made beds, replaced towels and amenities. We went back to the area for spring break and decided to stay there again because of the location and price. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Nice spacius and clean The room was large, 900 TV channels and reception area inviting. All staff members were amazing! After 2 days of this I requested a move and was told there were no other rooms available at the same rate. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours.
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